Flâne for hotels · The concierge
Your best recommendations, in every guest’s pocket
The tables, bars, cafés and shops you trust sit on a map around your hotel, and each one opens in the guest’s maps app or asks your reception to book.
What it does for your hotel
Your advice at any hour, with no queue at the desk
Your advice at any hour
Guests find your recommendations at midnight or on a Sunday, without waiting at the desk.
Knowledge that stays when staff leave
Your address book lives in Flâne, so the places your best concierge knows stay with your hotel.
Tables booked through you
A guest who wants a table asks your reception with one tap, from the place’s own card.
Built for you in a week
Send us the list you already hand to guests, and your address book is live within seven days.
The difference
Your recommendations, before and after Flâne
Without Flâne
- Your best recommendations leave with your best staff
- Guests choose restaurants from reviews online
- Advice that changes with whoever is at the desk
- Addresses that taxis cannot find
With Flâne
- Your address book, kept by your hotel
- Your favourite tables, one tap from a booking
- The same advice from your whole team
- Every place opens in Google or Apple Maps
How it works
From your list to the right door
Area by area
Written in your words, area by area
Each area opens with a line in your words and a photograph, from the street outside your door to the far side of the city.
- What each place is, and why you send guests there
- Filters for restaurants, bars, coffee and shops
One tap
Open in Maps, or ask the hotel
Every address opens the place’s own page in Google or Apple Maps, and a guest who wants a table asks your reception to book.
Linked to the walks
Your favourite table is also a stop on a walk
Where one of the walks passes a place you recommend, the guide links the two, so your list and the city lead guests to the same doors.
Questions
About the concierge
Do we have to write the address book ourselves?
We build it from the list you already hand to guests, whether that is the leaflet in your rooms or the notes kept at reception, and you approve it before it goes live.
Can we add places later?
Send them to us whenever you like, and they are on the map within 48 hours.
Which maps app does it open?
Google Maps or Apple Maps, on the place’s own page, so guests see its opening hours and its photographs.
More of Flâne
The rest of what your guests open
Your name on it the day you sign
A 20-minute visit is enough to see Flâne on your own phone, and your guide can be switched on the same day.