How it works

Your name on it the day you sign

We set everything up for you, and your guests have your guide from the first day, with nothing for your team to learn.

  • 1 day to your guide
  • 48 hours to your page
  • 7 days to your concierge
  • 0 things to install
The room card of Maison des Arcades, front and back

Going live

From the day you sign to the first guest who scans

  1. Your guide is switched on

    The guide opens on your name, photograph and address from the first day.

    On the day
  2. You send your list

    Your room leaflet or recommendations, your practical details and a few photographs, by WhatsApp.

    Within 48 hours
  3. Your concierge goes live

    Your places on the map, linked to our walks, and the room cards delivered.

    Within 7 days
  4. It keeps growing

    Your changes within 48 hours of a message, and new walks with nothing for you to do.

    From then on

What we need from you

  • Your welcome, in a few lines
  • A few photographs of the hotel
  • The ten answers, from the Wi-Fi to breakfast
  • Your offers, with their hours and prices
  • Your list of places, or the leaflet in your rooms

What we do

  • Switch on your guide and build your page
  • Map your address book and link it to our walks
  • Design your room cards, and print them on the yearly plan
  • Make your changes within 48 hours
  • Keep adding walks and seasons of content

After you go live

A message to us, and it is done

Anything you send us is live within 48 hours, and it reaches every room at once.

Always up to date

ExampleReception at the Arcades

From Monday breakfast starts at 7:00, and the roof opens at 17:00 for the winter.

Both changes are live in every room now, and thank you for letting us know.

Peace of mind

A person to write to, and a guide that keeps growing

Support on WhatsApp

In English, French or Arabic, from someone who lives in Beirut.

New walks at no cost

New walks and seasons of content reach your guests as they come.

Paused when you close

If you close for security reasons for more than two weeks, your subscription waits for you.

A refund within 30 days

If Flâne is not right for your hotel in its first month, you have your money back.

Your name on it the day you sign

A 20-minute visit is enough to see Flâne on your own phone, and your guide can be switched on the same day.